Privacy Policy

We understand and respect the importance of personal identity and information.

Diligent Board Member Services, Inc. (“Diligent”)
Privacy Statement
Last Updated: January 16, 2013

The following discloses our information gathering and dissemination practices for www.boardbooks.com and our mobile application. The statement does not apply to our practices on other websites or offline.

Diligent Board Member Services, Inc. the parent company of www.boardbooks.com (Boardbooks) has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s Program Requirements and the TRUSTed Cloud Program Requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us. If you are not satisfied with our response you can contact TRUSTe here.

Boardbooks complies with the U.S. – E.U. Safe Harbor Framework and the U.S. Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Boardbooks has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Boardbook’s certification, please visit http://www.export.gov/safeharbor/.

This Privacy Policy covers our collection, use and disclosure of information we collect through our website www.boardbooks.com and our service Boardbooks “app.” The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Boardbooks.

Security

The security of your personal information and our clients’ information is important to us. When you enter sensitive information (such as login credentials), or when data is transmitted through our app we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact our Security Department.

What Do We Collect and Why?

You may browse our site without providing us any information that is identifiable for you. When using our app we will collect the OS version you are using in order to ensure that the application is presented to you properly.

We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our app or services.

IP Address

We use your IP address and other standard log file information to help diagnose problems with our server, and to administer our website.

Click Trail Information

The information collected and shared through this technology is non-personally identifiable. We also collect anonymous visitor information about how you utilize our website, such as IP addresses, browser types (such as Internet Explorer or Netscape), referring pages and pages visited. We use this information (a) to perform anonymous statistical analysis of web page traffic patterns, (b) to administer our website and servers, and (c) to improve our services.

Cookies

A cookie is a tiny text file that a website can store on your machine or device and can read on subsequent visits. This allows that website to identify you and for example, remember to log you in the next time you visit.

There are different types of cookies used for different purposes. The cookies we use are listed below under the cookie categories proposed by the International Chamber of Commerce. For more information see the ICC UK cookie guide.

Performance cookies

These are cookies used to improve a website, for example for analytics that let companies see how their site is used and where to make improvements.

We use these performance cookies:

Functionality cookies

These are cookies that are needed for a specific piece of functionality, often as a result of something you’re doing as a user, but aren’t directly requested by you. For example, in order to stop you from being repeatedly offered a service that you have previously said no to.

We don’t use any functionality cookies.

Targeting cookies

These cookies can be quite intrusive as they track a user’s browsing behaviour from website to website, often to be used for targeted advertising. We don’t use any targeting cookies.

Third-party cookies

The use of cookies by our partners is covered by our privacy statement. We do not have access or control over these cookies.

Disabling/Enabling cookies

You can enable or disable cookies from your browser. You can find out how to do this by going to the help menu in your browser.

For more information about how to control and disable cookies in your browser please visit: www.aboutcookies

Managing and Deleting Cookies

If you want to remove any cookies already set, you can do so from your browser. You can find out how to do this by going to the help menu in your browser.

For more information about how to control and disable cookies in your browser please visit: www.aboutcookies

Other Third Party Tracking

On www.boardbooks.com, our third party partners employ images and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personally identifiable information.

Sharing With Third Parties

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

• as required by law, such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• to any other third party with your prior consent to do so.
• if Boardbooks is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Information Related to Data Collected for our Clients

Boardbooks collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. Boardbooks works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

Boardbooks may transfer personal information to companies that help us provide our service such as our client relationship manager. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Boardbooks has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to Boardbooks’s Client (the data controller). If the Client requests Boardbooks to remove the data, we will respond to their request within 30 business days.

Boardbooks will retain personal data we process on behalf of our Clients for as long as needed provide services to our Client. Boardbooks will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Other Sites

Diligent is not responsible for the privacy practices or the content of any sites that www.boardbooks.com and go.boardbooks.com may provide links to.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by making the change on our member information page, or by contacting us by telephone, or via email, or postal mail at the contact information listed below.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact our Support Team. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.

Revisions to This Statement

We may update this privacy statement to reflect changes to our information practices.

If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions about this privacy and security statement, the practices of this website, or your dealings with this website, please contact us via email or mail us at Contracts Department, Diligent Board Member Services, Inc., 39 W. 37th Street, 8th Floor, New York, NY 10018.